Refund & Cancellation Policy
Thank you for shopping at Eaara Jewelry. We strive to ensure our customers are completely satisfied with their purchases. Please read our policy carefully regarding returns, replacements, and refunds.
1. Cancellations
- Once an order has been shipped, it cannot be cancelled.
2. Returns & Replacements
- Due to hygiene and safety reasons, intimate jewelry items (such as Nose Pins, Studs, and Bugudi earrings) are not eligible for direct returns or exchanges unless received in a damaged, defective, or incorrect condition.
- If you receive a damaged, defective, or incorrect item:
- You must notify us within 48 hours of delivery.
- Please provide your Order ID along with clear unboxing photos/video showing the issue via email or WhatsApp.
- Upon verification, we will arrange a free replacement or initiate a refund.
3. Refunds
- Approved refunds will be processed back to the original method of payment within 5–7 business days.
- For Cash on Delivery (COD) orders, refunds will be credited via direct UPI/bank transfer after receiving customer bank details.
4. Contact Us For any return or refund queries, reach out to us:
- Email: evarasilver925@gmail.com
- WhatsApp / Phone: +91 80956 60717